Delivery
Countries we deliver to (remember that it is necessary to complete your order from the site of the country you wish us to deliver to):
ITALY (except Livigno, Campione d' Italia, Vatican City and San Marino
Delivery by express courier within 3-4 working days from receipt of order. For the islands dispatch may take one day more.
Free delivery
Additional cost for cash on delivery: Euro 3,50
EUROPE: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Rumania, United Kingdom, Slovakia, Slovenia, Spain, Sweden.
Delivery by express courier Euro 25,00
Additional cost for cash on delivery: Euro 6,00
The courier does not permit delivery through post-office box or poste restante
Working days are from Monday to Friday, excluding national holidays and days when the courier does not deliver (you are asked to check the chart showing the days when deliveries are not made).
ITALIAN HOLIDAYS:
01/11 ALL SAINTS
08/12 IMMACULATE CONCEPTION
04/04 EASTER
05/04 EASTER MONDAY
25/04 LIBERATION DAY
01/05 WORKERS' DAY
02/06 REPUBLIC DAY
15/08 ASSUMPTION
SUSPENSION OF DELIVERY SERVICE
from 24 December to 6 January for Christmas holidays
Protection of Privacy
Mazzonetto recognize the importance of protecting all data relative to users of the www.mazzonetto.it and www.mazzonettoshop.comsites and that of its clients, be they of a strictly personal nature (eg identifying data) or of a financial nature eg credit card number) by adoptring and guaranteeing, specific procedures and suitable measures of security aimed at protecting client data in the best possible way.
In accordance with art.13 d.lgs.n.196/03 Mazzonetto informs is clients as follows:
1. Aims and methods of treatment for which the data is destined
The treatment of data received through the site will have exclusively, as an object, common data. Therefore the client will not have to communicate data relating to health or relative to political, religious, union or philosophical connotation, which qualifies as “sensitive data” in accordance with art.4, comma 1, of d.lgs.n.196/203.
As regards personal data relative to navigating the site www.mazzonetto.it and registratuion on the same site.
Navigating on the site is free and does not require registration.
Information relative to navigating by those not proceeding to register will not be used to create client profiles and will never be connected to the user unless for mere statistical, absolutely anonymous ends.This means that in order to make it possible to see, consult and navigate the web pages of this site, the computer systems and software procedures laid down acquire some personal data, the transmission of which is implicit in the use of protocol for communication on the internet. This category of data includes IP addresses or dominion names of computers utilized by the user connecting to this site, the time of the request, the method used in submitting the request to the server, the size of the file obtained in reply, the numeric code indicating the status of the data reply from the server (successful, error etc.) and other parameters relative to the operating system and the technological environment of the user. The above stated data is treated in accordance with art.123 of d.lgs.n.196/293: thus when it is no longer necessary for purposes of transmission of electronic communication, it is eliminated or remains anonymous to enable the elaboration of statistical information of the user of the site and to check correct functioning. In any case navigating data could be used in ascertaining responsibilty in the case of hypothetical online illegalities such as those established by the Privacy Code.
The user choosing to register on the site providing Mazzonetto with their express consensus will receive online or by mail at the address indicated all announcements relative to their products, new content and events. The client can, at any time, choose to be cancelled from the site and interrupt the sending of any communcation to the address provided.
Personal data provided by the client for registration will not be shared by Mazzonetto with any third party of any form, save for communications serving for the purpose of electronic commerce, for the benefit of the registered user.
As regards personal data relative to online purchases
Purchases on the site require registration of the user by compiling a form and providing some personal data. The data will be used for contractual purposes and will be provided exclusively to carriers engaged for the delivery of goods purchased, to credit institutions employed to collect payment and to accounting firms with which Mazzonetto has a working relationship, third parties all subject to rigid contractual obligations of confidentiality. Mazzonetto will not otherwise communicate data of clients to third parties unless expressly requested to do so by law or requested for purposes of a legal action. Information relative to the client's person and purchases made will however remain strictly confidential.
Mazzonetto specifies that clients' data can, in any case, also be used for the activity of direct sales of products analogous to those already acquired by the same client provided that the client does not refuse the use of his email address.
In any case Mazzonetto guarantees that the data provided by the client will be:
a. teated in a lawful and correct way;
b. collected and registered for specific, explicit and legitimate purposes and used in other operations of treatment in terms compatible with such purposes;
c. exact and, if necessary, updated with the necessary collaboration of the user, or client, who must verify and communicate any eventual need for variation;
d. pertinent, complete and not excessive with respect to the purpose for which it is collected or subsequently treated;
e. conserved in a way that enables identification of the person concerned for a period of time not exceeding that necessary for the purpose for which it has been collected or subsequently treated.
Mazzonetto also guarantees that any other purpose other than that indicated above will be appropriately and opportunely revealed and pursued only on acquiring your express consent.
As regards personal data of third parties supplied by the client
Where Mazzonetto finds itself in the position of treating personal data of third parties, communicated directly to the client (for example the third party is the receiver of the consignment or the third party is delegated for payment etc. ..) the client becomes the autonomous owner of the treatment, accepting all obligations and responsibility by law, conferring on Mazzonetto the widest possible margin as regards any contestation, pretext, request for compensation for damages from treatment etc. which might come from the third party and vouching for the fact that the communication of data of the third party is founded on the prior acquisition – on his part – of consensus of the third party of information that regards him.
2. Communication of data
As stated above, the data provided by the client registered will not be shared by Mazzonetto with any third party in any form, save for communications functional for the activity of electronic communication, should the client registered benefit. As regards data of the client who has proceeded to purchases, neither will this data, used for merely contractual purposes be communicated to third parties, except for: carriers engaged to deliver products purchased, credit institutions engaged to receive payments; companies handling accounting data with which Mazzonetto results as being in an ongoing relationship in terms of accounting, administrative, legal, fiscal and financial matters; subjects delegated and/or engaged by Mazzonetto to practise activities strictly correlated to supplying services of the site and technical maintenance (including maintenance of network equipment and electronic communications network); commercial partners in the sole case that you have provided specific consensus of treatment of personal data for publicity purposes; third parties all subject to rigid contractual obligations of confidentiality.
However cases are saved where communication is expressly requested by law or for purposes of a legal action.
Mazzonetto can avail itself for treatment of any data in a specific activity, of third parties adequately selected, with experience, capacity and reliability. These may be nominated as “responsible for treatment” and carry out their activity according to instructions given and under the control of Mazzonetto. In addition people will be appointed responsible for single services, with respect to purposes for which data has been given and indicated in informative reports.
3. Obligatory or optional nature of giving data. Consequences of eventual refusal to respond
In providing Mazzonetto with personal data on the part of the user of the site or the client, requested on different occasions, may be necessary for purposes of identity in the particular information request (for example, depending on the case, the use of the site and and its services or purchase of products), or may be optional. The obligatory or optional nature of providing data is specified from time to time in relation to the particular information requested. The apposition of the character will indicate that the information requested is obligatory.
Not providing the data indicated as obligatory will make pursuit of the main purpose impossible as for example the conclusion and execution of the contract of purchase, or even access to otherservices provided by the site.
Providing further data, not defined as obligatory, remains optional, not being destined for pursuing the above purposes. In particular, distinct consensus is not given on the operations of treatment by the commercial partners; this refusal will not have any consequences. Where optional consensus is given you will be admitted to participate in promotional activities or games for prizes organized by the Dada group or its partners.
4. Rights
At any time the registered user and the client can exercise their rights in accordance with art.7 d.lgs.n.196/203, that is : the right to obtain the information:
a. of the origin of the personal data;
b. of the purposes and modality of treatment;
c. of the logic applied in the case of treatment effected with the auxiliary of electronic instruments;
d. of the identifying particulars of the owner, of authorised people and the representative designated in accordance with article 5, comma 2; and subjects or categories of subjects to whom personal data can be communicated or who may come to know of it as designated representative in the territory of the state, of authorisd people ; the right to obtain:
a. updates, rectification or, where there is an interest, integration of data;
b. cancellation, transformation in an anonymous form or a block of data treated in violation of the law, including that which it is not necessary to conserve in relation to the purposes for which the data has been collected and subsequently treated;
c. stating that the operations in letters a. and b. have been made known, also as regards their content, to those to whom the data has been communicated or distributed, except for where this proves impossible or entails the employment of means manifestly out of proportion with respect to the protected right; the right to oppose, wholly or in part:
a. for reasons legitimate to the treatment of personal data which it regards, pertinent to the purpose of collection ;
b. to treatment of personal data which it regards for the purpose of sending publicity material or direct sales or for carrying out market research or commercial communication.
In accordance with arts. 8 and 9 of d.lgs.n.196/203, the registered user and the client can freely and at any moment exercise their own rights, with written request addressed to Mazzonetto at its postal address or e-mail address, a request which will receive prompt attention with respect to the prescriptions of art.10 of d.lgsn.196/203.
5. Security
Mazzonetto uses opportune security instruments in order to protect data and any information supplied and to reduce to the minimum the risks of destruction or loss, even accidental, of data, the risks of access by unauthorised third parties or the risks of treatment which has not been authorised or does not conform to the above indicated aims of collection. In addition, in accordance with arts.33 and 34 of d.lgs.n.196/203 Mazzonetto adopts technical and organizational measures suitable for the existing risk, to protect the security of its services., the integrity of data relative to traffic, data relative to the location and electronic communications with respect to any form of use or knowledge which has not been authorised.
Neverthe less Mazzonetto makes it known that no transmission of data via internet can be guaranteed absolutely against access by unauthorized third parties, for which Mazzonetto cannot be held responsible for any violation which is not due to its own negligence
Finally Mazzonetto advises that its site uses automatic data collection systems not directly released by the user, such as cookies, which are collocated to the server of Mazzonetto without others being able to accede. Cookies are pieces of information that a website can send to the browser of the user's computer for filing, it does not contain comprehensible information but enables the user to associate with personal information released on the site. Mazzonetto uses cookies only in an anonymous and aggregated form to check the pages of its site more frequently, to make its site more usable, to optimize its services and site in relation to specific needs and preferences of users and clients and to enable them easier access. Many browsers automatically accept cookies; however, should the user so desire, the cookies can be disabled or eliminated from the browser (through the Instruments bar of the computer under “Help”).
Acceptance of the automaticdata collection procedures and use of cookies remain necessary, however, to use the servicesof the site, including purchase of products and telecommunications services which refer to it.
On the site there may be forms of connection to other sites. You are advised that Mazzonetto does not adopt any form of check on these sites and accepts no responsibility in the form adopted to protect privacy.
6. Owner of treatment
The owner of treatment of data collected through sites www.mazzonetto.it and www.mazzonettoshop.com is Maglificio Mazzonetto s.p.a. With registered office in Fossalta di Piave (Venice), Via Kennedy 6, registered with the Companies of Venice, c.f. and p.iva n.00698880275.
7. Responsible for treatment
In the present state Maglificio Mazzonetto s.p.a. is responsible for treatment in relation to all duties.
8. Consensus.
1. Consensus for treatment will be expressed with an appropriate declaration, requested at the moment of registration on the site and purchase of products.
9. Applicable law
For the protection of privacy of users of its site and clients Mazzonetto applies Italian law to which it remains subjected for any possible controversy.
10. Modifications and updates.
As stated above, it could be the object of modifications or updates by Mazzonetto, also as a result of modifications of law or regulation. Modifications and updates will be duly communicated to users through appropriate information on the site.